Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

 

Shipping Policy – Raphael’s Watches

Effective Date: [Insert Date]

At Raphael’s Watches, we are committed to delivering your order safely and on time. Please read our shipping policy for details on processing, delivery, and costs.

---

1. Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been shipped.

• If we experience a high volume of orders or delays, we will notify you promptly.

---

2. Shipping Rates & Delivery Times

• Standard Shipping: [Insert timeframe, e.g., 5–7 business days]

• Express Shipping: [Insert timeframe, e.g., 2–4 business days]

• Shipping costs are calculated at checkout based on location and service selected.

---

3. International Shipping

• We offer worldwide shipping. Delivery times vary depending on the destination.

• Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.

---

4. Order Tracking

• Once your order ships, you will receive a tracking number by email.

• Please allow up to 24–48 hours for tracking information to update.

---

5. Delays

• While we aim to deliver within the estimated timeframes, delays may occur due to customs, weather conditions, or courier issues.

• Raphael’s Watches is not responsible for delays beyond our control.

---

6. Lost or Damaged Packages

• If your order arrives damaged, please contact us immediately at [Insert Email] with photos.

• We are not responsible for lost or stolen packages after confirmed delivery. Customers should contact the shipping carrier for claims.

---

7. Contact Us

If you have any questions regarding shipping, please contact us:

📧 [Insert Your Email Address]
📍 [Insert Business Address]